does the app work worldwide?
Yes. It's designed and built from the ground up to operate off-the-grid anywhere in the world.
All iPhones and cellular-capable iPads have an internal GPS receiver that allows them to determine your current location worldwide, regardless of cellular reception. You DO NOT need a cellular plan for the GPS receiver to function. WiFi-only iPads require an external GPS receiver. (More on this below.)
To view background imagery while off-the-grid, you need to download it before you leave WiFi or cellular range.
which ipad should i get?
The short answer: get the iPad Pro 9.7" WiFi + cellular model. It's the most capable iPad that has weatherproof cases available as of August 2017. As soon as Lifeproof releases a case for the iPad Pro 10.5" (expected October 2017) we will begin recommending that device over others.
The long answer: it depends on how you intend to use the app. With basic usage LeadNav will run on virtually any iOS device. Yes, you will notice some lag or choppiness on older devices. If you're racing or building large routes don't waste your time with anything older than an iPad Air 1.
With regard to storage capacity (16GB vs. 32GB vs. 128GB), it comes down to how much background satellite imagery you want to store for offline usage at one time. Imagery for the 2016 Baja 1000 race course came in at about 4GB. We've seen imagery for other events be upwards of 15GB.
iPads that we highly recommend:
- iPad Pro 9.7"
- iPad Mini 4
- iPad Air 2
- iPad Pro 12.9"
- iPad (released March 2017)*
- iPad Pro 10.5" (released June 2017)*
- *Lifeproof has not yet produced a case for these devices. You WILL NOT be able to use them in a vehicle-based Ram Tab-tite cradle until they do.
Why should i get the cellular model ipad?
Because a cellular model iPad can determine your current position.
Here's a more detailed explanation:
- iPads come in two flavors: WiFi-only or WiFi+cellular
- WiFi-only models DO NOT HAVE AN INTERNAL GPS CHIP. In order to use a WiFi-only iPad off-the-grid you must run a Dual XGPS160 receiver (for sale in our online store, see Buy Now button below).
- WiFi+cellular models have an internal GPS chip. That GPS chip will work worldwide. You DO NOT need to be in cellular reception for it to work. You don't even need a cellular plan.
TO USE A WIFI-ONLY IPAD YOU MUST PURCHASE An XGPS160
is the xgps160 better than the ipad's internal gps chip?
Yes. The XGPS160 refreshes ten times per second. The internal chip refreshes once per second. The XGPS160 is a much stronger antenna, so when you're down in canyons or around tall buildings it will continue to have a solid lock on your position.
If you are using LeadNav in a race car you should run an XGPS160, regardless of whether your iPad is a cellular model.
Do i need cellular data coverage to use leadnav?
No. You do not need cellular data or even a cellular plan. All iPhones and cellular-capable iPads have an internal GPS chip which is all the app needs to function.
WiFi-only iPads do not have an internal GPS chip and will need an external GPS receiver in order to know your position. We recommend the Dual XGPS160 and it's for sale on our hardware store.
Background satellite imagery must to be saved prior to heading into areas without cellular coverage.
Can i import race maps or other routes into leadnav?
Yes. You can import any GPX file through email, text message, Airdrop, a website, or manually using iTunes on a computer.
Does leadnav offer sponsorships or racer discounts?
We're asked about sponsorships at least a half dozen times every day. Here's the deal: we will not sponsor you right off the bat. Buy the app and use it. If you like it, promote it. Build a relationship with us. We keep a very close eye on our social media. We will notice your promotion and help you out down the line.
We know everyone has a "huge social media following" or you "know a ton of people." Prove it first and we will support you accordingly.
do any offroad racing teams use leadnav?
Yes. These are just a handful of the race teams that use LeadNav throughout their preparation and on race day:
- Rob Macachren (Winner of the 2016 Baja 1000, 2017 Mint 400, and 2017 San Felipe 250)
- Terrible Herbst
- Campbell Racing
- Currie Racing
- Spitfire Racing
- Jessi Combs
- Camburg Racing
- Broadsword Racing
- Gomez Brothers Racing
can we stop in "quick" to learn how to use leadnav?
No. We are glad to give you a quick demo at events or locally, but you will only leave more confused (with your mind blown) if we try to cram in a quickie. Our schedule is extremely busy as training and consulting is a big part of our business.
Visit our Community Forum How To section and ask questions there. Our support team will be glad to help steer you along.
Next, schedule a class at our Phoenix, Arizone schoolhouse or attend one of our globally announced courses.
LeadNav has many levels. Attend a class and we promise you will want to come back for more.
How long will it take for my hardware order to get to me?
We usually ship orders out the following business day (exceptions: orders that include Iridium hardware or LN-EXO cases). This is the UPS Ground map from our location:
Will you be at the next event?
We attend events only when asked to directly support the event or a team during that event.
Contact us for information and a quote.
does leadnav work on android?
No. We invested a significant amount of time and money into the development of an Android app in 2016. During our testing and QA process we found that Android wasn't able to maintain a high enough level of performance for us to be satisfied with a public release. We will continue to monitor the Android platform and re-engage when it meets our standards.
does leadnav have maps for my area?
There's an important distinction to make here. To some people, "maps" means tracks or routes for them to follow. Other people say "maps" and they mean the background satellite imagery.
LeadNav DOES NOT maintain a library of trails. LeadNav DOES have background imagery for the entire world.
MOST IMPORTANTLY: LeadNav can import and use any GPX file that you find online.
If you want trails for a specific area, simply Google "________ GPX files" (e.g. "Moab GPX files", "Baja GPX files", Big Bend National Park GPX files", etc.). There are thousands of websites that host GPX files for areas around the world. It would be impossible for LeadNav to maintain and verify a library of worldwide trails. That's why we make it extremely simple to import and use any GPX file you can find.
if i buy leadnav on my phone can i get it on my ipad?
Yes. Once you purchase LeadNav out of the App Store you can freely download it to any other device that's signed into the same Apple ID. The same also goes for any in-app purchases.
I bought an in app purchase on one Device but the purchase is not showing up on my other devices?
All purchases and subscriptions reflect between devices sharing the same iTunes account. If something did not transfer then follow these steps.
1) With both devices on good wifi or cell data use the "Restore" button on both a few times in the In App Subscription page under settings in LeadNav
2) If that does not work then reboot both LeadNav apps
3) If still no luck then backup any work on the device not reflecting the purchase, delete the LeadNav app and Reinstall.
I AM unable to purchase the Pro pack or other in-app subscriptions. What SHOULD i do?
First, log out of the App Store on your device and log back in. Then try purchasing again.
If that does not work then this is an issue between you, your account, and some problem within Apple and iTunes. Contact Apple through the App Store support link. They will most likely act surprised and deny any fault, but keep on them and somehow it will magically be fixed within 24 hours.
We wish we knew the cause of this random issue, but we do not!
LEADNAV Doesn't work! What the hell??
With tens of thousands of professional users we have heard it all. 95% of all "bugs" or problems reported with LeadNav turn out to be user error or stem from a lack of knowledge of the system.
Visit our community forum How-To section, ask questions, or schedule a class in our Phoenix schoolhouse.
4.9% of reported issues are with people trying to run LeadNav on an older iPad or iPhone. We push the limits on the latest devices. Look above to find the recommended current list.
Yes, 0.1% of bug reports are legit. We sometimes make mistakes (rarely!). If you've tried everything else, hit us up at email@example.com and we'll get you squared away.
I want a refund!
We're sorry to hear that. Also, that's not a question (this is the Frequently Asked QUESTIONS page).
We don't control the actual sale of the LeadNav app, so you will need to contact Apple through the App Store and they will issue you a refund. But before you do that, consider getting in touch with us.
LEADNAV IS AWESOME!
That's great! Spread the word and give us an App Store Review every time a new update gets released that you like!
(Also, that wasn't a question either).